Refund policy

📅 Return Window

• Returns must be requested within 7 days of delivery

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📦 Return Conditions

Items must be:
• Unused and unopened
• In original packaging
• In the same condition as received

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🚫 Non-Returnable Items

For hygiene and safety reasons, the following cannot be returned once opened or used:
• Personal care items
• Grooming products
• Cosmetics & beauty tools

These items are only eligible if damaged or defective on arrival.

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⚠️ Damaged or Defective Items

• Contact us within 48 hours of delivery
• Include clear photos or videos
• We’ll arrange a replacement or refund

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🔄 Change of Mind

• Return shipping is customer’s responsibility
• Original delivery fees are non-refundable

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💳 Refunds

• Refunds processed after inspection
• Allow 5–7 business days
• Refunded to the original payment method

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📬 Start a Return

Email [your support email] with:
• Order number
• Reason for return
• Photos (if applicable)

Returns sent without approval may not be accepted.

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🖤 Please Note

• Sale items may not be eligible for return
• We reserve the right to refuse returns that don’t meet these conditions

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